FAQ
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FAQ
General Question
Edtechooze is an innovative IT solutions and services provider dedicated to delivering advanced technology solutions tailored to your business needs.
We cater to diverse industries, including education, healthcare, manufacturing, retail, and IT, ensuring customized solutions for every client.
You can start by contacting us through our website’s contact form or directly calling our support line. We’ll guide you through selecting the right services based on your requirements.
Contact Us
info@edtechooze.com
Account Management
To create an account, visit our registration page, provide the necessary details, and verify your email. It’s a quick and seamless process.
Yes, you can update your information by logging into your account and navigating to the "Profile Settings" section.
Use the "Forgot Password" link on the login page to reset your password securely.
Billing and Payments
We accept various payment methods, including credit cards, debit cards, and digital wallets.
Ensure your payment details are correct and your card is active. If the issue persists, contact our billing team for assistance.
Refunds are handled on a case-by-case basis. Please review our refund policy or contact support for more details.
Technical Support
You can reach our 24/7 technical support team via email, phone, or live chat for immediate assistance.
Yes, we provide onboarding sessions and tutorials to help you utilize our services effectively.
Submit a report through our “Support” page or email us directly with a detailed description of the issue.
Service-Specific Questions
Absolutely! Our team specializes in tailoring IT solutions to meet your unique business challenges and objectives.
Yes, we provide scalable cloud computing services to ensure flexibility and efficiency for your business.
We use advanced tools and practices to ensure robust protection against data breaches and cyber threats.
Contact Support
You can contact us via the support page, email, or call our 24/7 helpline. Our team is here to assist you promptly.
Our headquarters is in Vijayawada, Andhra Pradesh, but we operate globally. Visit our "Contact Us" page for more details.